It’s Simple and will take less than 2 minutes to get started. You can Click the APPLY NOW button at the top right of our website or call us during office hours. We have put the links here to make it even easier for anyone reading this FAQ

What Happens after I Apply?

Relax, we’ve got this! You will receive our secure, electronic bank statement link to complete We will phone you to fully understand your loan needs We will assess your loan for fast pre-approval Once pre-approved, your loan settlement can happen the same day if all paperwork we require is supplied. As part of our process, we make sure that we protect your credit file and credit score. To get your second chance loan with us, it’s important that you do not apply for any other loans right now. If you make other loan applications elsewhere, this will reduce your credit rating and could hurt your chances of obtaining the best car loan approval.

How Long Does It Take to Get Pre-Approved?

We have a fast online and phone call process. Using the latest technologies to help you, we can have a loan pre-approval in place within 24 hours. In some cases, we have to workshop your deal for a little longer. This can take a few business days before arriving at an application outcome.

Do you perform credit checks on all Applications?

No. We don’t perform credit checks on every application. Having said that, remember, we are Bad Credit Experts and we love giving people a financial Second Chance. So, even if there is something nasty on your credit file, that alone won’t necessarily stop you getting a loan with us as we will take the time to understand and assess your circumstances.

What are your Rates / Fees?

As your Lender of choice, we want to ensure that you get the loan approval that you want. We take the time to fully understand your situation and put together the best loan package we can for your individual circumstances. As we give many customers loans who do not qualify for a traditional bank loan, we do charge higher Interest Rates. Please read our Interest Rate Statement below. Interest Rate Statement If you're not happy with what we are able to offer you, you can simply let us know that you don't wish to proceed with the loan offer and it will not have cost you anything nor affected your credit file.

I Have Bad Credit, Can I Still Apply?

Yes! Even with some previous or current credit issues, you may still be eligible for a loan with Ume Loans. Our Lending Specialists are experts in bad credit loans and we take the time to personally understand and assess your financial situation to make sure any loan we offer you is suitable.

How do I make loan repayments?

Your weekly, monthly or fortnightly repayments will be direct debited out of your nominated bank account on the days that coincide with your income payments.

I’m Self Employed, Can I Apply?

Yes On most occasions we simply verify your income from your last 3 months bank statements

What do I need to supply with my application?

After applying online, you will need to make yourself available to talk to one of our Lending Specialists for around 20 minutes. During this call we will be asking lots of questions to better understand your current financial circumstances so we can offer you the most suitable loan. We will also need supporting documents such as: Driver's Licence or Passport Medicare Card Income verification (Payslips & Bank Statements)

What if you can’t give me a Loan?

Its not a NO, it’s a not now If Ume Loans is unable to approve your application, we will explain to you why and what you can do to improve your financial situation so that you may be approved in the future. In fact, we have put together an article that details the 5 Steps you should take to improve your chances of getting a loan.

How do I make a Complaint?

Ume Loans have a thorough dispute resolution process which is detailed in our complaints process below. If you are unhappy about anything with your dealings with Ume Loans, our Managing Director Dan Fox wants to know about it. Please reach out to Dan on 07 5443 3863 and let him know what you are unhappy about.

I want to talk to someone

We are available for your call between 8:30am and 5pm Monday to Friday, and 9am-12pm on Saturdays. Simply call us on 07 5443 3863.

Will you finance a Boat, Jetski, Motorbike or Camper Trailer?

Ume loans finance all types of vehicles, from new and used motor vehicles to leisure vehicles like caravans, boats and jetski's. Below are just some of the product types we finance.

Terms and Conditions (including Interest Rate charged) Statement

Most of our customers are simply unable to obtain a low interest rate loan due to something unfortunate in their individual circumstances meaning they can’t meet the terms and conditions required for a traditional loan. It could be bad credit from a business or marriage failure, it could be loss of employment or a health issue that caused a financial problem in the past. At Ume Loans we take the time to assess your current circumstances and just because you don’t qualify for a low interest rate bank loan doesn’t mean you can’t get a loan with us. But, please understand that giving people a financial second chance means we take more customer risk and therefore need to charge higher interest rates. This disclaimer explains this to you. As you are contemplating entering into a loan contract with Ume Loans, we ask that you read the following very carefully. Should you sign a credit contract with Ume Loans after reading this Statement, Ume Loans will presume that you have read every word, understand the meaning and accept the following: Ume Loans was established as a lender to help good people who find it challenging to obtain loans from traditional banks and finance companies because of their unique circumstances and as such Ume Loans charges higher interest rates due to this higher customer risk. Ume Loans operates in a very competitive environment, where numerous lenders offer various loans that are different in their approval criteria, terms and conditions, including interest rates charged. It is possible that some, but not all, of these various loans may be available to you. For that reason, Ume Loans encourages you to compare what our competitors are prepared to offer you, with our loan terms and conditions. You are encouraged to take your time making these comparisons and Ume Loans will never pressure you to rush into signing a loan contract with the company. While we would like your business and make every reasonable effort to offer terms and conditions that are competitive, including interest rates, we may not offer some terms and conditions that at least some of our competitors offer, or the lowest interest rate in the market at the time. Our terms and conditions, including interest rates charged, are determined according to company policy, company costs, company customer service levels, turnover, consumer risk analysis and what is legally required by law. We will always attempt to be competitive, we will always attempt to offer fair terms and conditions, but we may not be offering the cheapest interest rate available at any particular time. Finally, please be aware that a competitor may offer a different term or condition more advantageous to you, or a lower interest rate, but before you attempt the comparison, enquire whether or not that competitor would accept you as a borrower of that particular loan. Your unique circumstances may prevent you from being able to qualify for these other competitor loans. Interest rates are often, at least in part, calculated according to the assessed risk of lending to a particular consumer or class of consumers, and often only certain consumers will be considered by the competitor as suitable for that particular loan. You personally may not meet their lending criteria, or not be considered in that class of consumer to which they are prepared to lend. Thank you for reading this important Statement. If you have any questions and/or require further explanation, please ask one of the Ume Loans team.

Become an Investor

Frequently Asked Questions for Investors

It’s Simple and will take less than 2 minutes to get started.
You can Click the APPLY NOW button at the top right of our website or call us during office hours.
We have put the links here to make it even easier for anyone reading this FAQ
Relax, we’ve got this!
- You will receive our secure, electronic bank statement link to complete
- We will phone you to fully understand your loan needs
- We will assess your loan for fast pre-approval
- Once pre-approved, your loan settlement can happen the same day if all paperwork we require is supplied.
As part of our process, we make sure that we protect your credit file and credit score. To get your second chance loan with us, it’s important that you do not apply for any other loans right now. If you make other loan applications elsewhere, this will reduce your credit rating and could hurt your chances of obtaining the best car loan approval.
We have a fast online and phone call process. Using the latest technologies to help you, we can have a loan pre-approval in place within 24 hours. In some cases, we have to workshop your deal for a little longer. This can take a few business days before arriving at an application outcome.
No. We don’t perform credit checks on every application.

Having said that, remember, we are Bad Credit Experts and we love giving people a financial Second Chance. So, even if there is something nasty on your credit file, that alone won’t necessarily stop you getting a loan with us as we will take the time to understand and assess your circumstances.
As your Lender of choice, we want to ensure that you get the loan approval that you want. We take the time to fully understand your situation and put together the best loan package we can for your individual circumstances. As we give many customers loans who do not qualify for a traditional bank loan, we do charge higher Interest Rates. Please read our Interest Rate Statement below.

Interest Rate Statement

If you’re not happy with what we are able to offer you, you can simply let us know that you don’t wish to proceed with the loan offer and it will not have cost you anything nor affected your credit file.

Become an Investor in Ume Loans

Our aim is to be Australia’s #1 sub-prime lender on the market.

What’s on offer?

Why Choose Us?

Frequently Asked Questions for Investors

Relax, we’ve got this!